Problem Note 60719: Out-of-disk-space issues occur when temporary files are not removed from the \WebAppServer\SASServer_#\temp directory
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If you encounter out-of-disk-space errors, it might be a result of excessive numbers of pfsxxx.temp or binxxxx.tmp files in your SAS-configuration-directory\Lev1\Web\WebAppServer\SASServer#_#\temp directory.
The pfsxxx.temp files are temporary files that are created when a campaign document PDF file is created in SAS® Customer Intelligence Studio. The binxxxx.tmp files are created by the SAS® Deployment Backup and Recovery tool when you perform a backup.
To resolve the out-of-disk-space problem, delete all of the psfxxx.temp and binxxx.tmp files in SAS-configuration-directory\Lev1\Web\WebAppServer\SASServer#_#\temp.
Note: You must stop all instances of SAS® Web Application Server before you can delete these files.
The problem with the excessive number of TMP files is fixed in SAS® 9.4M4.
For SAS® 9.3M2, the problem should be fixed after you install the following hot fixes:
- SAS 9.3M2 Management Console: ftp.sas.com/techsup/download/hotfix/HF2/I15.html#I15018
- SAS 9.3M2 Web Infrastructure Platform: ftp.sas.com/techsup/download/hotfix/HF2/I14.html#I14019
For SAS® 9.4M1, the problem should be fixed after installing the following hot fixes:
- SAS 9.4M1 Management Console: ftp.sas.com/techsup/download/hotfix/HF2/M93.html#M93008
- SAS 9.4M1 Web Infrastructure Platform: ftp.sas.com/techsup/download/hotfix/HF2/M92.html#M92009
For SAS® 9.4M2, the problem should be fixed after installing the following hot fixes:
- SAS 9.4M2 Management Console: ftp.sas.com/techsup/download/hotfix/HF2/R76.html#R76014
- SAS 9.4M2 Web Infrastructure Platform: ftp.sas.com/techsup/download/hotfix/HF2/R75.html#R75014
For SAS® 9.4M3, the problem should be fixed after installing the following hot fixes:
- SAS 9.4M3 Management Console: ftp.sas.com/techsup/download/hotfix/HF2/V11.html#V11013
- SAS 9.4M3 Web Infrastructure Platform: ftp.sas.com/techsup/download/hotfix/HF2/V10.html#V10013
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Infrastructure Platform | Solaris for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 |
| Linux for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| HP-UX IPF | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled Solaris | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled AIX | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft® Windows® for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||